I am Agneee I have recently relocated from Singapore to india.I booked my Cargo through a cargo Agency in Singapore called Superior Cargo Express,320 Serangoon Road #04-17 Serangoon Plaza, 218108, Singapore p: 62911153,62911132 f: 62911185.My experience with this cargo is one of the worst life experiences.Firstly I had booked the 42 inches LCD with other 2 items.The Superior Cargo guy came to my place and collected the cargo as I was suppose to leave on the same day.I have instructed him to pack the cargo properly and send it by JET Airlines.He has charged an additional amount to everything I did not have problem in paying for it so I happily agreed.
Now when I received my Cargo at Lucknow Airport.The LCD was damaged and few of the items were even missing.My Luggage was not packed at all and the cargo was sent by the worst airline that is Indian Airlines as they get a good margin on those cheap and irresponsible Airlines.To save more money Superior Cargo guy (Tarachand Nishad) booked the cargo with multiple hoping firstly from Singapore to Chennai > Chennai to Delhi > Delhi To Lucknow and hence the cargo was mishandled at several location.Now the worst part is that when I called up the cargo service after finding it and explained him about everything they informed me they will do everything to get the claim processed.But when I called them again to get some information they did not even pick up my call , did not reply to my mails or message, Finally I called them on their landline the name of the old man was Tarachand he picked up the call and he started giving me excuses all irrelevant to the subject.The outcome of that was it got damaged and few of the costly items were missing from my luggage.I have launched a complaint in consumer forum about it.but I want to highlight this upfront here so that people should not book their cargo with these services for their own good.
I was declined a claim saying the packing was not proper and the cargo service guy has sent the cargo through more than one hop..this was they earn more money.
Th funniest part was that I met a girl who even sent the cargo to Lucknow and her LCD was even broken.I met her in the cargo manager office she even used Mr Superior Cargo Singapore (Tarachand’s amazing service)
I always wondered that old people don’t lie but this experienced made me feel that they are one of the worst lier
Because of multiple handling of the cargo the incident happened.Anyways I tried following it up but again the old man did not pick my call.So I thaught to put it on the internet so that atleast the other guys can be aware and reap the benefit for not doing the cargo from this place..
Thanks for reading!